This was the supposed "nicest" 5 star hotel in the city. The 4 elevators, all of which we had to wait at least a solid 5 minutes to come were terriblly slow and always overcrowded with people. This hotel was definitely not service with a smile. We had to attempt 3 times to receive a power adapter -- still waiting on it. It was nice that the person who checked us in upgraded us to a suite that had 2 bathrooms and a large living area, although he informed us that was only because he felt sorry we apparently way over-paid for the room in the first place. The only thing this place has going for it is location, right next to the Melaca Mega-Mall and walking distance to all the city sites.
